Privacy Policy

Last updated: July 11, 2026

GlucoseScan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account or register for our service
• Use our food scanning and glucose prediction features
• Contact us for support or feedback
• Subscribe to our newsletter or updates
• Participate in surveys or research studies

This information may include:

• Name and contact information (email address, phone number)
• Health and medical information (including age, sex, height, weight, BMI, exercise information, fasting glucose, diabetes status, dietary preferences, food logs, scan history, GlucoseScan scores, and predicted glucose impact estimates)
• Food images and nutritional data
• Device information and usage statistics

Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (app features used, foods scanned, searches performed, time spent, error logs, and feature interactions)
• Location data (if you grant permission)
• Camera and photo data (for food scanning functionality)

Camera and Photo Data

Food images may be processed using image recognition, artificial intelligence, or machine learning systems to identify foods, estimate nutritional characteristics, and generate glucose impact estimates.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our glucose prediction service
• Generate personalised glucose impact estimates, food scores, and recommendations
• Improve our food recognition and prediction algorithms
• Communicate with you about updates, features, and support
• Conduct research and analysis to improve our service
• Ensure the security and integrity of our platform

Consent for Health Data

By using the Service, you provide explicit consent for us to collect, process, and use any health-related information you choose to share (such as glucose levels, dietary preferences, or food images). You may withdraw your consent at any time by contacting us, but doing so may limit your ability to use certain features of the Service.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our service
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Research and Development: We may use anonymized data for research purposes to improve our algorithms
• Product Improvement: We may use de-identified or aggregated data to improve our food recognition systems, glucose impact estimates, recommendation systems, algorithms, and other features of the Service. De-identified data cannot reasonably be linked back to you as an individual.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Breach Notification

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the appropriate supervisory authorities without undue delay, in accordance with applicable data protection laws.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Request deletion of your account and associated personal information
• Opt-out of certain data collection and processing
• Export your data in a portable format

Account Deletion

Users may request deletion of their account and associated personal information by selecting this option within the GlucoseScan application. Where available, account deletion functionality may also be provided within the Service.

Data Retention

We retain personal information only as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce agreements. When personal information is no longer required, we securely delete or anonymise it.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Compliance with Data Protection Laws

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the United States, and the Australian Privacy Principles (APPs), to the extent they apply to our operations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: